Privacy Policy

Effective Date: 01-feb-2024
Last Updated: 05-jan-2025

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.lakewoodjoinery.co.uk. We are committed to safeguarding your privacy and ensuring transparency in how your data is handled.

2. Who We Are

Lakewood Joinery
22 Balmoral Drive, Barrow-In-Furness, Cumbria, LA13 0HX
Email: lakewoodjoinery@gmail.com
We are the data controller responsible for your personal data.

3. What Data We Collect

We may collect and process the following types of personal data:

Name and contact details (e.g., email address, phone number)
IP address and device information
Website usage data (pages visited, time spent, etc.)
Cookies and tracking technologies
Any information you submit via forms (e.g., contact forms, newsletter sign-ups)

4. How We Use Your Data

We use your data to:

Provide and improve our website and services
Respond to enquiries and provide customer support
Analyse website traffic and usage patterns
Send marketing communications (with your consent)
Comply with legal obligations

5. Legal Basis for Processing

We process your data under the following legal bases:

Consent (e.g., for marketing and non-essential cookies)
Contractual necessity (e.g., responding to enquiries)
Legal obligation (e.g., record-keeping)
Legitimate interests (e.g., website analytics)

6. Cookies

We use cookies to enhance your experience. These may include:

Essential cookies: Required for website functionality
Analytics cookies: Help us understand how visitors use our site
Marketing cookies: Used to deliver relevant ads

You will be asked to consent to non-essential cookies via a cookie banner when you first visit our site. You can manage your preferences at any time.

For more details, see our Cookie Policy.

7. Sharing Your Data

We may share your data with:

Service providers (e.g., hosting, analytics, email platforms)
Legal authorities if required
Third parties only with your consent or as legally required

All third parties are contractually obligated to protect your data.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law.

9. Your Rights

Under UK GDPR, you have the right to:

Access your data
Rectify inaccurate data
Erase your data (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the ICO

To exercise your rights, contact us at lakewoodjoinery@gmail.com.

10. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.